I think it's good to start conducting an investigation into these taxi companies. Taxies in Viet Nam are better than in some other countries, but I think some foreigners, especially tourists from overseas, are scared of taxis in Viet Nam.
So far I haven't had any major troubles with them. But some drivers won't start the meter and they will go round about routes if we don't say something to them.
One day, I caught a very famous brand-named taxi in HCM City, and I asked the driver if I could use my taxi card.
He said no. I asked him again: Why not? This card is issued by your company. He replied that his taxi was a fake. I was really surprised because the label of taxi was the same as one of the most famous taxi companies in the city, and the telephone number printed on the taxi was the same.
The authorities should strengthen their registration systems. I sometimes meet very bad-mannered drivers. They shout and curse while I am in the cab. Some sensitivity training would go a long way as well, in my opinion.
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